Gain Competitive Advantage with PMO Deployment

What can PMOs do for your organization?

PMOs can help organizations improve program and project performance through better consolidation of project resources while sharing common project management processes amongst different projects. A PMO gives ongoing, visible support for project management, standards and policies. A PMO can be responsible for

• Supporting various levels of planning, budgeting, scheduling and hiring assistance. A centralized office can train and deploy project managers for work on projects.
• Selecting, maintaining and upgrading project management tools for use by employees
• Putting proven project management practices in place
• Providing training on project management and maintaining consistent project management standards throughout the organization
• Internal consultation, mentoring and expertise on technical and procedural issues
• Assigning various levels of authority for a project from basic guidance to complete authority
• Supervising project managers in various business units
• Procuring and allocating resources for multiple but related projects
• Making decisions on project issues by providing the right project management expertise
Getting things done on time and within budget!

The resulting logical organization is known to provide a strong foundation for the future staffing and project execution. But PMOs are never one-size-fits-all. This is why we start by defining how the PMO will operate within your organization, and progress from there

How to build and deploy a PMO—our PMO Methodology in a nutshell

i2m's DIM (Define Implement Manage) methodology defines enterprise project management offices for organization using the following approach

• Defining PMO functions
• Building a business case and buy-in
• Preparing PMO implementation road maps
• Developing system specifications
• Setting governance standards and processes
• Managing change
• Supervising technology and infrastructure deployment
• Coaching, mentoring and hand-holding the core team
• Conducting regular performance reviews
• Building knowledge repositories

Engagement Model

We employ basic metrics to determine the effectiveness of a PMO depending of the PMO Model demanded by organization:

Engagement Model	Mission	Suggest Metrics
Consulting Expert based PMO Services	Engagement	No. of engagement No. of mentoring relationship
Support Knowledge Management	Project Execution	% of Projects in Green, Amber and RED Best Practices contribution No. of People Trainer/Certified
Standards Process, Methods and Tools	Consistency	No. of Project complying with standards/Methodology % Project Info on the portal
Portfolio Management	Value	Return of the Portfolio Benefit estimated v/s. realized % of Project meeting / exceeding expectations

Once a PMO is deployed, i2m institutionalizes the PMO by providing continuous support. We do this by deploying a collaborative system which empowers teams, accelerates execution while managing conflict between ongoing projects and PMO implementation.

Outsource PMO - Improve focus and optimize PMO Cost

i2m not only deploys PMOs for organizations, we also follow up our commitment with robust 24/7 support services. This frees up organizational bandwidth and enables core project teams to focus more on project deliveries. This can take typically one of four forms depending on the level of responsibility and accountability placed upon it by the business. At one end of the scale it can be a supporting service collecting and reporting data, or at the other end it can control the methodologies used as well as defining the standard templates and processes to be adhered to and be accountable for the project management community within the organisation.

What is evolving is a complete ‘out of the box’ outsourced PMO, providing the number of Project resources required by the Project Portfolio operating within the organisation, from the co-ordinator to the program manager. The benefits are easy to see, including the use of consistent, standardised, best practice processes and templates and certified professional project management personnel.

An SLA with the outsource company places the responsibility and accountability with them to follow their practices and deliver to the agreed requirements.

Our outsourcing service model is reflected by :

Benefits of Outsourcing

Consistency

Standard processes, policies and procedures would be defined and followed consistently. These can be developed in-house, but the primary question is whether you want your company to focus on project management activities or satisfying your ultimate customer.

Eliminate Potential Conflict of Interest

Synergies and improved performance may be obtained by outsourcing the project management function to a separate, independent provider. Example: When the IT and project management functions are both provided by the same outsourcer, you may not be getting the best service project management support is not their primary focus and secondly, the project manager will need to deal with internal politics. They are in a biased position because they don't want to make their company look bad.

Expertise

Project management is a recognized profession, much like an accountant, attorney or doctor. Would you expect your doctor to advise you on legal issues? Many companies in the last few years have come to realize that you cannot take a hands-on technical person and expect them to do their job and manage the project. In many cases, this has proven to be a primary reason that so many IT projects fail.

Customer Focus

As a service provider we are focused on providing the highest levels of competent project management. We attract and retain the highest quality project management professionals. Since this is our primary business focus, we ensure our team and employees have the necessary experience, training and professional certifications.

By outsourcing PMO management efforts to i2m, organizations can focus on program and project implementation with more vigour.

To reduce and optimize your PMO cost, contact us for an assessment

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