Case StudyBuild, Operate and transfer a Program Office to help manage the growth of the organizationIndustry: IT Enabled ServicesFocus: PMO Building The OpportunityA niche Risk Management KPO firm needs support in managing its growth and expansion plan. The requirement: Complete strategic initiatives in time to achieve the business objectives.Solution/Servicei2m deployed a Program office using the Build, Operate and Transfer model. We analyzed the client project portfolio and mapped it to identify priority areas along with staffing plan for the Office.i2m played the facilitator role in identifying and recruiting a Program Office Head and developed the necessary methods and templates for the organization. For a period of time, i2m managed their PMO. |
